CONTENTS

We communicate at all times in our life, even when we are silent. Our ways to communicate may be verbal, body language, tone, facial expressions or purely by listening which is a crucial element to communication. The two most common pitfalls for when effective communication fails is lack of awareness on how a message is sent/received whilst the second pitfall is a failure in actually listening by the receiving party. Both aspects contribute to powerful communication and form the emphasis of our communications training.

  • Learning to express yourself efficiently is a major skill that will determine how powerfully you come across in discussions, meetings and interviews. Using sentences that are clear, precise and to the point is much harder than it sounds. We all have met people who love to hear themselves talk and know how disruptive it can be. IYLC students learn how to be one of the people that others want to listen to and who achieve effective communications.
  • Learning to actively listen makes you very powerful in conversations. When you are really there and listing to what is said, including what is ‘not’ said, what the body language portrays, what the tone of voice or facial expressions might mean, only then can you conclude what is really being said. In many circumstances, our minds drift away and although we nod and seem to be listening, we wont be getting the full message which can easily lead to misunderstandings and lack of effective team-work.

Successful Dialog lies in knowing what you want in the first place. At the same time, considering what the other person wants and how both your ambitious can be achieved is crucial. If you are not willing to give and take a little, if you have made up your mind before the conversation even began then probably it is not worth even starting. So, learning how to enter a conversation with the right attitude and mind-set will significantly improve the dialogue and the outcome.

WHAT YOU GET OUT OF THE TRAINING MODULE

In our research on which skills employers are looking for in their recruits, ‘communications’ is often top of the list. Taking communication training will equip you with the relevant skills on how to communicate and listen effectively. You will also be able to use the skills right there and then when someone is looking out for your communication skills. Mastering communications skills will improve your performance in interviews, business meetings, presentations, networking and many other occasions.

Don’t forget, communication is not just verbal; the way you walk, the pace, the posture and your eyes tell a lot about yourself. We will help you discover and develop awareness how you come across in your non-verbal communication and in what way that affects how others see you.